For questions regarding products, orders, delivery, returns, refunds, or cancellations, you can contact TopliMart at:
Delivery availability depends on your delivery PIN code and serviceable area. You can check whether your location is serviceable during the ordering or checkout process.
Once a refund is approved and initiated, the payment provider or bank generally takes 7–10 business days to process the refund. The actual processing time may vary depending on the payment method.
Contact TopliMart support within 48 hours of delivery and provide your order details along with clear photographs of the product, packaging, and shipping label. An unboxing video may also help with the verification process.
Eligible products may be returned depending on their category and condition. Wrong, damaged, defective, expired, or materially different products may qualify for a return or replacement. Some grocery and consumable products may be non-returnable.
Yes, you can request cancellation before the order is dispatched. Once an order has been dispatched, cancellation may no longer be possible. Please refer to the Cancellation Policy for complete details.
After placing an order, you can use the order information provided by TopliMart to track its status. Delivery updates may also be shared through the contact details provided during checkout.
TopliMart may offer different payment options such as online payments and Cash on Delivery (COD), depending on product availability, location, and other applicable conditions.
Browse the products available on the website, select the items you need, add them to your cart, enter your delivery details, choose an available payment method, and confirm your order
TopliMart is an online shopping platform offering a variety of grocery products, daily essentials, packaged foods, beverages, personal care items, and household products.
